Everyone should read this!
Nonviolent communication
Feelings behind the observed situation separated from evaluation, and the needs behind them, followed by a request.
Avoid judgment, comparaison
Take responsability, try not to force desires as commands
Separate behaviors from the person, don’t infer thoughts or generalize
“I feel” should be feelings, and use precise emotions with it.
We’re not responsible for other people’s feelings, and we should respond to other’s needs out of compassion and not guilt, fear or shame. We should not meet our needs at other’s expenses.
When requesting, frame it positively: what we want, not what we don’t want. Clear, concrete.
Sometimes we just want to be understood.
Criticism makes others defensive
Know what we want when saying smth
Don’t interpret noncompliance as rejection
Empathize with reasons for no
Whole presence is not easy, empathy is not sympathy, put attention in what’s going on within them
Empathize with feelings rather than needs
Careful with using “but” when talking to others.
Don’t use too much judgment or should in self dialog, connect with your own desires!
But that’s not all, it teaches how to resolve conflicts by making connection between the entities, listen to others and yourself truly, that anger is our responsability and not others etc etc